On June 1, 2017, President Trump’s promised White House VA Veterans’ Complaint Hotline went live.
The hotline is intended to provide veterans with an avenue to report problems with and complaints about the Department of Veterans Affairs (VA).
VA Secretary David Shulkin said that the initial soft launch of the hotline will only have live operators to take some of the calls at first, with a pledge to provide continuous 24/7 live coverage by August 15, 2017.
All calls made to the hotline are confidential.
If you have an issue or a legitimate complaint about VA facility and want to report the issue to the White House, you may call the new hotline Monday -Friday, from 8:00 a.m .to 5:00 p.m. EST at 1-855-948-2311.